Return & Refund



Our Return policy lasts seven (7) days. If seven days have passed by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

Please note: Due to digital nature of BossMa Shop Products, they are non-refundable.

We are happy to take any questions/ concerns or support you in implementing these Product Bundles in your business. 🙂 Please contact us at

Additional non-returnable items:

  • Gift cards
  • Downloadable software and all Digital products
  • Some health and personal care items

Please do not send your purchase back to the manufacturer.

The company, BossMa (OPC) Private Limited holds the sole discretionary power to deem what purchases shall be fit for partial refunds and what shall not. And we work in our customers’ best interests always, be assured of that!

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven (7) working days.

Late or Missing Refunds

If you haven’t received a refund yet:

  • First check your bank account again
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at

 Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded as per this policy. Again, not digital products. 

Exchanges (if applicable)

Please email us at for any requests on Exchanges. 

Gifts (if applicable)

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


To return your product, you can send it back to us at: BossMa (OPC) Pirvate Limited, #6, Utkarsh Vihar Extension, Khajrana Road, Indore 452001, Madhya Pradesh, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. Kindly email to understand the time for the exchanged product to reach you.

If you are shipping an item over ₹250/-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Get More Help!

Contact us at for any other questions, concerns or support. 



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